Privacy notice
Your information, handled with care
We collect the details needed to respond to your inquiry and provide confirmation and support. This page explains what we do, why we do it, and how you can reach us with questions.
What we collect
- Your name, email address, and phone number (when provided).
- Travel details like preferred date and traveler count.
- Message content you share (for example, accessibility notes or timing questions).
- Optional information such as budget range or lodging needs, when you choose to include it.
How we use it
- To respond to your request and confirm available times.
- To share practical meeting guidance and any updates tied to your inquiry.
- To provide support if you need changes or accessibility assistance.
- To maintain service quality and correct mistakes in communications.
When we share information
We only share what’s necessary to fulfill your request and provide the guided experience. We don’t sell your personal information.
Retention
We keep request information long enough to handle your inquiry, provide support, and meet applicable obligations.
Your choices
- You can opt in to email updates when submitting a request.
- You can ask us to update or correct your details by contacting support.
- If you have accessibility needs, sharing them helps us plan a better experience.
Questions or concerns?
Reach out through the support page and include “privacy” in your message so it reaches the right person.
Support contactVisit /support/ to send a message. We’ll respond with next steps.