Support desk
Talk to us before your walk
Whether it’s accessibility, timing, or a simple question about what to bring—our team will help you sort it out with clear, practical answers.
Common support requests
Schedule changes
Need to shift your preferred date or timing? Tell us what changed and we’ll work with you.
Accessibility notes
Share mobility, sensory, or seating needs so we can plan a comfortable experience.
Pre-walk questions
What to wear, meeting time expectations, or group specifics—ask and we’ll answer clearly.
How to reach us
Use this quick message form to send support questions. If you already submitted a request, include your details so we can match it quickly.
Before you write
Small details help us answer faster.
Preferred dateShare the date you’re aiming for (or the one you need to change).
Group sizeLet us know how many people are in your party.
Accessibility needsMobility, sensory, seating, or pace preferences.